Color | Cut | Extensions
5530 Windward Parkway STE#1260 Alpharetta, GA 30004
STRICT AND ENFORCED 24 HOUR CANCELLATION POLICY
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48-72 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a cancellation fee will apply.
– Less than 24 hour notice will result in a charge of $100 if you have reserved a color appointment.
– “NO SHOWS” will be charged $200 ( Same day cancellations are considered a NO SHOW)
– Any multiple services, combos or last minute bookings must be held with a credit card. Multiple services or combos not cancelled 24 hours in advance will be charged 100% of the reserved service amount. A credit card “HOLD” transaction may be made on your credit card to reserve the appointment. The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members’ schedules filled, thus better serving everyone. The Salty Mane Salon policies are presented and provided in the best quality and tradition of excellent service for our established and future clientele. Thank you for viewing and supporting our policies criteria.
If you are not happy with your results, please call the salon directly. Our team will be happy to make small tweaks and adjustments within 2 weeks or less of your hair appointment.
*This courtesy is not to be confused with “changing your mind” or trying to work the system for free services. If your request is reasonable, we will do all that we can to fix any error in quality.
We use several different brands of extensions while also offering several different install methods. We try to choose the one that fits your hair and hair goal the best. There is no one size fits all for extensions. We customize this specifically for each extension install. If you are requesting a certain extension brand to be used, please make this request in writing at the front desk via our extension deposit sheet. There is NO guarantee with extensions under any circumstance.
We do not offer refunds of any kind. *See our Redo Policies if your are dissatisfied with your results.
Tuesday: 9:00am – 7:00pm
Wednesday: 9:00am – 7:00pm
Thursday: 9:00am – 7:00pm
Friday: 9:00am – 6:00pm
Saturday: 9:00am – 4:00pm